Faisal Almaklas
Last Updated: 01-09-2026
Welcome to Faisal Almaklas. By accessing our website, browsing our store, creating an account, or purchasing any product through our online store, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the store or placing an order.
Store: The online store operated under the name Faisal Almaklas.
Customer / User: Any person who visits, browses, registers, or purchases products from the Store.
Products: All goods and items offered for sale through the Store.
Order: A request submitted by the Customer to purchase one or more Products.
We / Us / Our: Faisal Almaklas and the entity operating the Store.
These Terms and Conditions govern your use of the Store and all purchases made through it.
By using the Store or completing a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.
We reserve the right to update or amend these Terms from time to time. Any updated version will be published on the Store together with the applicable update date.
Customers agree to:
Provide accurate and complete information when placing an order or creating an account.
Use the Store only for lawful purposes.
Not attempt to access, damage, interfere with, or disrupt the Store or its systems.
Not use Store content for unauthorized commercial purposes.
Keep account and login information confidential where an account is available.
Not engage in fraudulent, abusive, or unlawful activities through the Store.
We reserve the right to suspend or cancel accounts or orders where misuse, fraud, or unlawful activity is suspected.
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on the Store are accurate and up to date.
However, minor differences may occur due to:
Screen and display settings.
Product packaging updates.
Manufacturer changes.
Lighting or photographic differences.
Minor variations in product appearance.
Such minor differences do not affect the essential characteristics of the Product.
All prices are displayed in Saudi Riyals (), unless otherwise stated.
Applicable taxes, fees, and delivery charges will be displayed during checkout where applicable.
We reserve the right to change product prices at any time.
Price changes will not affect orders that have already been confirmed, except where permitted by applicable law or where an obvious pricing error has occurred.
If a Product is displayed at an incorrect price due to a technical or human error, we reserve the right to review and correct the order and contact the Customer before fulfillment.
When placing an order, the Customer will receive an order summary showing the selected Products, quantities, prices, delivery details, and payment method.
Submitting an order does not necessarily guarantee its acceptance. Orders are subject to Product availability, payment confirmation, and verification of the information provided.
We reserve the right to reject or cancel an order in cases including, but not limited to:
Product unavailability.
Incorrect product or pricing information.
Payment failure.
Suspected fraud or unauthorized activity.
Incorrect or incomplete Customer information.
Circumstances beyond our reasonable control.
The Store provides the payment methods displayed during checkout.
Customers must use a valid payment method that they are authorized to use.
If a payment is declined, reversed, or otherwise unsuccessful by the payment provider, the order may not be confirmed until successful payment is received.
Payment information is processed through applicable payment service providers and is handled in accordance with their security procedures and applicable regulations.
Orders will be delivered to the address provided by the Customer.
Customers are responsible for ensuring that their name, phone number, address, and other delivery information are accurate.
Delivery times may vary depending on the destination, Product availability, courier, and operational circumstances.
Delivery may be delayed due to weather conditions, traffic, logistical issues, public holidays, or other circumstances beyond our reasonable control.
We will make reasonable efforts to follow up on delayed shipments.
Applicable shipping fees, if any, will be displayed during checkout before the order is confirmed.
Shipping fees may vary depending on:
Delivery location.
Order size or weight.
Courier service.
Delivery method.
Promotional offers.
Customers may request a return or exchange in accordance with the Store's applicable Return and Exchange Policy and the laws and regulations of the Kingdom of Saudi Arabia.
Depending on the nature of the Product, returned items may be required to:
Be unused.
Remain in their original condition.
Not be damaged due to Customer misuse.
Include original packaging and accessories where applicable.
Be accompanied by proof of purchase when required.
Certain Products may be excluded from return or exchange due to their nature, hygiene requirements, or applicable regulations.
If the Customer receives a damaged, defective, or incorrect Product, the Customer should contact Customer Service as soon as reasonably possible.
The Customer may be asked to provide:
Order details.
Photos or videos of the Product.
Photos of the packaging.
A description of the issue.
After reviewing the case, we may provide an appropriate solution, which may include:
Product replacement.
Return and refund.
Repair where applicable.
Another appropriate remedy in accordance with applicable policies and regulations.
Customers may request cancellation before an order has been shipped.
Cancellation requests are subject to the status of the order at the time the request is received.
If the order has already been prepared or shipped, cancellation may no longer be possible and the applicable Return and Exchange Policy will apply.
Where a refund is approved, the refund will be processed using the applicable payment method or another method determined by the Store.
The time required for the refunded amount to appear in the Customer's account may vary depending on the bank or payment service provider.
The Store is not responsible for delays caused by banks or payment providers after the refund has been successfully processed by the Store.
From time to time, the Store may offer promotional campaigns, discounts, coupons, or discount codes.
Each promotion may be subject to specific terms, including:
Validity period.
Eligible Products.
Minimum purchase requirements.
Usage limitations.
Customer eligibility.
Whether the promotion can be combined with other offers.
We reserve the right to modify, suspend, or terminate promotional offers where permitted by applicable law.
All content displayed on the Store, including but not limited to:
Faisal Almaklas name and branding.
Logos and trademarks.
Product images.
Text and descriptions.
Graphics.
Designs.
Website layout.
Marketing materials.
is owned by or licensed to Faisal Almaklas and is protected by applicable intellectual property laws.
Customers may not reproduce, distribute, modify, publish, sell, or commercially use such content without prior written authorization.
Where the Store allows customers to submit reviews, ratings, or comments, such content must be accurate and lawful.
Customers must not submit content that:
Contains offensive, abusive, or inappropriate language.
Defames or harms another person or business.
Contains another person's personal information.
Contains unauthorized advertising or promotional content.
Violates applicable laws or regulations.
Is fraudulent, misleading, or deliberately false.
We reserve the right to remove content that violates these requirements.
Customer information is handled in accordance with our Privacy Policy and applicable data protection laws and regulations in the Kingdom of Saudi Arabia.
Information may be collected and processed where necessary to provide our services, including:
Customer name.
Phone number.
Delivery address.
Email address where applicable.
Order details.
Payment-related information necessary to process the transaction.
Customer information will be handled for legitimate and relevant purposes in accordance with our Privacy Policy and applicable laws.
The Store may use or provide access to third-party services, including payment providers, delivery companies, technology providers, or other service partners.
Third-party services may be subject to their own terms, conditions, and privacy policies.
We are not responsible for policies, practices, or technical issues that are solely controlled by third-party service providers.
We make reasonable efforts to maintain the Store and provide accurate information. However, we do not guarantee that the Store will always operate without interruption, delays, technical errors, or other issues.
To the extent permitted by applicable law, we are not responsible for losses resulting from:
Improper use of Products.
Incorrect information provided by the Customer.
Technical failures beyond our reasonable control.
Delays caused by shipping providers.
Events beyond our reasonable control.
Unauthorized or unlawful use of the Store.
Failure by the Customer to follow applicable Product instructions.
Nothing in these Terms limits any mandatory rights or protections granted to Customers under applicable Saudi Arabian laws and regulations.
We will not be liable for delays or failures in performing our obligations where such failure results from circumstances beyond our reasonable control.
Such circumstances may include, but are not limited to:
Natural disasters.
Epidemics or pandemics.
Government decisions or restrictions.
Transportation disruptions.
Shipping disruptions.
Power or telecommunications failures.
Technical infrastructure failures.
Other exceptional circumstances beyond our reasonable control.
We may take reasonable measures to protect the Store and its Customers against fraud and unauthorized transactions.
These measures may include:
Placing an order on hold.
Requesting additional verification.
Cancelling an order.
Suspending an account.
Restricting the use of promotional codes.
Refusing transactions that appear suspicious or unauthorized.
Where account registration is available, Customers are responsible for maintaining the confidentiality of their login credentials.
Customers must notify us promptly if they suspect unauthorized access to their account.
We are not responsible for losses resulting from the Customer's failure to protect their account information, except where otherwise required by applicable law.
We may contact Customers using the contact details provided during the ordering process for purposes including:
Order confirmation.
Delivery updates.
Order-related issues.
Customer service.
Additional information required to process an order.
Important service notifications.
Where the Customer has provided appropriate consent, we may send promotional communications, including:
Special offers.
New Products.
Discounts.
Store updates.
Marketing campaigns.
Customers may unsubscribe from marketing communications using the available unsubscribe method or by contacting Customer Service.
Transactional and service-related communications may continue where necessary to fulfill an order or provide requested services.
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights provided under applicable Saudi Arabian law.
These Terms and Conditions do not intend to limit any statutory rights or protections available to consumers under applicable laws and regulations.
If any provision of these Terms conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of the conflict, while the remaining provisions will remain effective.
We reserve the right to modify or update these Terms and Conditions when necessary.
The updated version will be published on the Store together with the new update date.
Continued use of the Store after the updated Terms have been published constitutes acceptance of the updated Terms to the extent permitted by applicable law.
For questions or assistance regarding Products, Orders, Shipping, Returns, Exchanges, Refunds, or other Store-related matters, Customers may contact Faisal Almaklas through the official customer service channels displayed on the Store.
By accessing the Store, placing an order, or purchasing Products, the Customer confirms that:
They have read and understood these Terms and Conditions.
They agree to be bound by these Terms.
The information they provide is accurate.
They agree to the processing and fulfillment of their order in accordance with applicable Store policies.
They understand that applicable consumer rights under Saudi Arabian law remain unaffected.
Last Updated: 01-09-2026
Faisal Almaklas